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Growth in community services, a rise in patient care numbers and strong progress towards environmental targets are highlights for the year at St John of God Health Care.
In releasing the 2024 annual report, Group CEO Bryan Pyne acknowledged the difficulties facing the Australian private health care sector while anticipating a positive future.
“We’ve been navigating a challenging landscape of regulatory shifts, rising costs and fluctuating patient demand for several years but we are resolute in our commitment to deliver outstanding care and clinical excellence,” Bryan said.
“We are pleased to have generated more than $2 billion in revenue, which reflects our resilience and reinforces our path toward sustainable success but our margins remain challenging.
“We are responding to pressures on health care funding by leaning into change and aligning resources to streamline service delivery across the organisation.
“We continue to invest in upgrading our facilities, systems, and technology, while also continuing to prioritise the training and development of our caregivers. These efforts are designed to meet the evolving needs of our patients, clients and caregivers, and to ensure we respond to the health needs of the broader community.”
“Our optimistic approach is summed up by the theme of our annual report: Courageously committing to the future.”
In the 2023-24 year, St John of God Health Care:
· Generated more than $2 billion revenue, a seven per cent increase on 2022-23
· Treated 402,054 overnight and same day patients at our hospitals and services, a rise of almost 30,000 on the previous year. Delivered 68,641 at-home patient services in Victoria and Western Australia
· Recorded an exceptional Patient Net Promoter Score of 80.3 for our acute hospitals
· Provided close to 19,000 community mental health care visits and handled more than 18,000 admissions for mental health services
· Delivered $30.3 million in free or low-cost community services and social justice outreach initiatives, an increase of more than $1 million on the previous year.
The report is available here Annual Reports
(Source: St John of God Healthcare)
