Staff Profiles

suzanne greenwood headshotSuzanne Greenwood   Chief Executive Officer

Suzanne commenced as Chief Executive Officer of CHA in October 2014. Now based in Canberra, she has previously been General Counsel to the St Vincent de Paul Society Queensland and Corporate Counsel/Company Secretary to St Vincent’s Health & Aged Care, formerly St Vincent’s & Holy Spirit Health. Immediately prior to commencing with CHA, Suzanne was the National CEO of the Institute of Arbitrators & Mediators Australia.

Suzanne was a member of the Board of the Brisbane Archdiocesan Development Fund, the Good Sams Foundation, the Queensland Law Foundation, the Queensland Law Society and of Epilepsy Queensland. She has also served on several Church advisory committees.

As a former medico-legal lawyer, Suzanne has a special interest in health ethics, having Chaired the Human Research Ethics Committee (HREC) for St Vincent’s Hospital Brisbane, St Vincent’s Hospital Toowoomba and for The Holy Spirit Northside Private Hospital. She was also a member of the HREC for Queensland Health Corporate Office and is currently a member of the Australian Government’s Clinical Trials Advisory Committee.

As a Catholic Executive dedicated to the healing ministry of Christ, Suzanne believes it is an honour and privilege to lead CHA.

 Contact Suzanne


Richard Gray 2014Richard Gray AM    Senior Aged Care Advisor

Richard was appointed Director, Aged Care Services with CHA in April 1996. Since that time, Richard has represented the views of the owners and operators of Catholic aged care on multiple Government consultative committees and to 14 Commonwealth Aged Care Ministers. In February 2013, Richard chose to take on the part-time role of CHA's Senior Aged Care Advisor.

Richard served a full term as a board member of the Commonwealth Aged Care Standards and Accreditation Agency, and served for many years on the Commonwealth Aged Care Minister's Aged Care Advisory Committee. Before joining CHA, Richard was the inaugural Executive Director of what is today Aged and Community Services Australia, establishing its Canberra presence. He is also a former CEO of the Spastic Society of Victoria. Prior to those role he was a manager of a regional commercial TV station and General Manager of commercial radio station in Melbourne.

Richard currently serves as a board director of the Victorian disability and elder care provider Villa Maria. He is also a former board member of ACROD Ltd, Villaggio Sant'Antonio Ltd, Cerebral Palsy Overseas UK and also former chair of the Victorian Consultative Council on Rehabilitation.

Contact Richard

Margaret DeerainMargaret Deerain    Mission Manager

Margaret re-joined CHA in December 2014 as Mission Manager.  Margaret previously worked with CHA in 2003-2005 as the Manager, Policy and Research.  Between her two periods with CHA, Margaret completed a Master of Liberal Studies Majoring in Religious Studies from Georgetown University, Washington DC, had three children and worked in a policy position at the Australian Medical Association.

In her earlier career, Margaret worked for the Australian Government in the health, finance and employment portfolios.  Margaret also holds a Master of Letters majoring in Sociology from the Australian National University and a Bachelor of Business from the Queensland University of Technology.




Annette Panzera ProfileAnnette Panzera    Acting Director Health Policy

Annette Panzera (BBusMgt, MPH) joined the team in April 2015. Prior to that she spent five years working in north Queensland both for Queensland Health (based at Cairns Hospital) and for the Anton Breinl Research Centre for Health Systems Strengthening at James Cook University. During that time her research focus has been on health workforce innovation, in particular with regard to regional and rural Australian workforce shortages and how teaching and training programs  can be adapted to deliver flexible solutions for present and future health professionals. She has also undertaken several clinical redesign projects as a consultant for QH including improving patient flow within hospital, decreasing emergency department waiting times and fostering better relationships between the health service and general practice.

Prior to her return to Australia in 2010, Annette worked at the Organisation for Economic Co-operation and Development (OECD) in Paris for ten years concentrating on international health, education and social policy development. Major work areas included developing an international database of healthcare quality indicators and examining the role of private health insurance in selected member countries’ health systems. She has also worked as a consultant at the World Bank.


S LyonsStephen Lyons   National Manager Media & Communications 

Stephen Lyons comes to CHA with a number of years’ experience in the disciplines of communications, marketing and public relations. 
Having held the position of Senior Copywriter at a leading Sydney-based communications agency, he has produced innovative and effective communications strategies for a number of organisations in both public and private spheres.
Tasked with coordinating communications requirements for CHA’s internal and external stakeholders as well as liaising with the media, Stephen aims to develop and implement engaging audio, visual and written material, through numerous media channels, to communicate the mission focus, ethos and continued successes of CHA, its member organisations and associated staff. 




Nick Mersiades 2014Nick Mersiades    Director of Aged Care

Nick has extensive experience in aged and health care, including 16 years in the Department of Health and Ageing. As well as roles as manager of the Department's Queensland and New South Wales state offices, Nick's most recent role in the Department was head of the Ageing and Aged Care Division, where he was responsible for the development of aged care policy and for the overall management of the Australian Government's residential and community aged care programs.

Prior to joining Catholic Health Australia in November 2008, Nick had been General Manager of Strategic Policy and Communications in Catholic Healthcare Ltd.

In 2012, Nick was appointed to the board of the Aged Care Financing Authority (ACFA).

Contact Nick

Deborah 2014Deborah Reynolds   Executive Assistant

As our Receptionist, Deborah is friendly and courteous in welcoming all Members and guests to CHA.  Deborah is responsible for the daily administrative functioning of our CHA office and also provides secretarial support to the executive staff.

In her role, Deborah is also responsible for assisting the National Events Manager in the preparation of functions, particularly the Annual CHA National Conference. Deborah also manages delegate registrations for our key events.

If you are unsure who to contact at CHA on a particular matter, kindly contact Deborah who will happily re-direct you to the appropriate person.

Contact Deborah

Susan Sullivan 2014Susan Sullivan    Director of Mission Strategy

Susan joined Catholic Health Australia in October 2010 as Director of Mission Strategy.

She commenced her professional life in Perth as a high school teacher in the Catholic system. Following the completion of a Masters in Religious Education at Loyola University, Chicago, Susan worked as a Senior Education Consultant at the Catholic Education Office, Perth. She held responsibilities in the area of Staff Development and Faith Formation.

Arriving in Canberra in 1993, she became involved in community education as Senior Education Officer with the Sudden Infant Death Association and later with the Arthritis Foundation of the ACT. Most recently she was Director of Mission at Calvary Health Care ACT for five years. Susan is married with three adult children.

Contact Susan

Siobhan Tanzer 2014Siobhan Tanzer Office Manager and Personal Assistant to CEO

Siobhan has been a valued member of the CHA team since 2006.

Siobhan is responsible for two key areas: Personal Assistant to the CEO and Office & Accounts Manager.

Previously Siobhan worked, at various levels, in not for profit, community based organisations providing child care. Siobhan is married with five children and three grandchildren.

Contact Siobhan

female placeholderStephanie Panchision    Health Policy Officer

Born and raised in Virginia, Stephanie holds a Bachelor of Science in Biology concentrating in Immunology, a Bachelor of Art in International Studies focusing on World Politics and Policy, and a Master of Public Health with a concentration in Health Promotion.

After working in biotechnology and completing her MPH, Stephanie relocated to Alice Springs to work in health promotion for an Aboriginal community controlled organisation in renal health, and most recently worked for the Batchelor Institute training Indigenous students in health and science. 

Contact Stephanie

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